NOTICE OF NON-DISCRIMINATION POLICIES

​

Healthstar Physicians, P.C. complies with all applicable federal civil rights laws, including Section 1557 of the Affordable Care Act (Section 1557). Healthstar Physicians, P.C. does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)).

‍

Please Review This Notice Carefully

‍

In compliance with Section 1557 and other federal civil rights laws, we provide individuals the following in a timely manner and free of charge:

‍

1. Language assistance services:

Healthstar Physicians, P.C. will provide language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) to ensure meaningful access to our programs, activities, services, and other benefits. Language assistance services may include:

• Electronic and written translated documents
• Qualified interpreters​

2. Appropriate auxiliary aids and services:

Healthstar Physicians, P.C. will provide appropriate auxiliary aids and services for individuals with disabilities (including individuals’ companions with disabilities) to ensure effective communication.  Appropriate auxiliary aids and services may include:

• Qualified interpreters, including American Sign Language interpreters
• Video remote interpreting Information in alternate formats (including but not limited to large print, recorded audio, and accessible electronic formats)​

3. Reasonable modifications:

Healthstar Physicians, P.C. will provide reasonable modifications for qualified individuals with disabilities, when necessary to ensure accessibility and equal opportunity to participate in our programs, activities, services, or other benefits.

To access our language assistance services, auxiliary aids and services, and for assistance in getting a reasonable modification, please contact the Healthstar Physicians, P.C.’s Section 1557 Coordinator, Daniel Bowlin, Director of Human Resources, 423-581-5925, ext. 1104, dbowlin@healthstartn.org.

For additional assistance, you may also contact Section 1557 Coordinator, Daniel Bowlin, Director of Human Resources, 423-581-5925, ext. 1104, dbowlin@healthstartn.org.  

If you believe Healthstar Physicians, P.C. has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, sex, age, or disability, you can:

• File a grievance with Healthstar Physicians, P.C. by contacting the Section 1557 Coordinator, Daniel Bowlin, 423-581-5925, ext. 1104.
• File a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf or via mail at:
• U.S. Department of Health & Human Services
• 200 Independence Avenue, S.W. – 509F
• Washington, D.C. 20201
  

Notice of Availability of Language Assistance Services and Auxiliary Aids and Services

ATTENTION: Our Service provider, www.cyracom.com, provides access to over 250 languages. If you are a non-native English speaker, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call423-581-5925 (TTY: 711) or speak to your provider.

Español

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También están disponibles de forma gratuita ayuda y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Llame al 423-581-5925 (TTY: 711) o hable con su proveedor.

‍

Effective: April 14, 2003

Revised: June 26, 2026